Toronto Yorkwoods Library
Toronto Public Library management ignores my feedbacks and/or cares only about political communications

I sent this follow-up email to Yorkwoods Library Service Manager at the time dated Sept 10, 2014

''Ms. MacFayden,

I am more interested in if & how TPL is to address these concerns. I think I have talked to more than enough staff at Yorkwood for the past few years & been insulted &/or given attitude too much too often.

I spoke with Nicole (Yorkwoods Branch Head of that time) at the library on or around Aug 14 about my last report on porn watching on a library PC. She was nice (comparing to some other staff I talked to about porn watching) despite nothing that she could do

Please keep me informed & let me know if you require further details/input from me.''

No response for 6 weeks, so I sent another email dated Oct 23/24:

''Ms MacFayden

It's been 6 weeks & I appreciate if you can share with me any updates/changes/plans
Thank you''

Then I received this cold, not even a polite apologies whatsoever, all PR routine kind of reply with NO ACTION PLAN TO ME dated Oct 27/14:

'' Hi (private)

Thanks again for taking the time to forward your concerns. I am glad to hear that you had a positive experience talking with Nicole. She is the Branch Head of York Woods.

YWs staff will continue to monitor the use of the computers. If someone is watching pornography, they will be asked to stop because we want the branch to be safe and welcoming for everyone.

Please let me know if there are any concerns with your experience at York Woods.

Thanks.''

Company: Toronto Yorkwoods Library
Country: Canada
Province: Ontario
City: Toronto
ZIP code: M3N 1M6
Address: 1785 Finch Av West
Phone: 4163955980
Site: www.torontopubliclibrary.ca/yorkwoods

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