Toronto Public Library
Toronto Public Library welcoming different voices, REALLY?

I expressed my multiple concerns face to face to our Toronto City Librarian Vickery Bowles regarding Yorkwoods Library staff personnel having too much social interactions amongst themselves, their much resistance/reluctance performing their basic job duties properly & multiple attitude problems that I have encountered, etc.

3 brief email exchanges the next 2 days as follows:

"Ms. Bowles,

My apologies to talk to you at the end of your brief visit to the Jane/Sheppard Library this afternoon

Thank you for sparing your time & listening to my grievance about the Yorkwoods pop-up library that I have been witnessing & experiencing since JUly 9/21, 4-7 hours daily, 6 days a week

Stay Safe & best wishes "

"Dear Mr. xxxx,

It was good to speak with you today. I am following up with staff to investigate the issues you raised regarding the York Woods pop-up branch. Thank you for communicating your concerns.

I am glad to learn you are such as dedicated customer of the Toronto Public Library.

Sincerely

Vickery Bowles

City Librarian

Toronto Public Library

416-393-7032"

"Thank you for your quick reply, Ms. Bowles

Feel very free to let me know if more details are required.

Stay healthy & safe"

Of course, I never heard anything back from Vickery Bowles. This was so very disappointing as she was supposedly the very top of this Toronto Public Library bureaucracy & I complained to her personally & directly AND SHE STILL IGNORED MY COMPLASINTS.

I attempted to share this & my 15 years plus negative experience with Toronto Public Library to the Board of Directors of Toronto Public Library. I encountered one roadblock after another from the City Librarian office & her staff, The Secretary, Toronto Public Library Board, & so on.

On their own website, members of the public can request a 5-minute presentation to this rubber duck Board of Directors of theirs, however, in reality & in my opinion, what they say openly to the public is just another pretentious piece of welcoming of different voices & TPL senior management has full control of what & who can be filtered to the already quite useless Board of Directors.

Company: Toronto Public Library
Country: Canada
Province: Ontario
City: Toronto
ZIP code: M3N 1M6
Address: 1785 Finch Av West
Phone: 4163955980
Site: wwwtorontopubliclibrarycayorkwoods

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