Western Union
Lying, stealing cheaters

Went to WesternUnion.ca to make a money transfer. Made the transfer, paid the exorbitant fee for the transfer. About an hour afterwards got an email from them stating the transaction had failed and would not go through. No big deal. But, I went to my online banking to get my credit card number to use and to my huge surprise there was a charge on my credit card from western union for the money transfer. They stated on their website that if you do not call in within 24 hours then the transaction would not be completed and you would not be charged. A LIE. They stated the transaction would not go through and I would not be charged as the transfer failed for whatever reason. A LIE. They told me to email them to see why the transaction failed. I did and when they emailed back they said they wouldn't divulge why the transfer failed. A LIE. I replied to that email stating the transfer failed and was never supposed to go through. They replied that Western Union does not charge the card but "authorizes it" A LIE. They said the charge would be refunded on my statement within a few days. A LIE. They stated that 9 days ago and I know for a fact that charges only take 1-2 days to reflect on my online banking statement.

So, bottom line: NEVER, EVER EVEN CONSIDER using Western Union! They are a bunch of lying thieves who should rot in hell!

Company: Western Union
Country: Canada
Province: British Columbia

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