Koolu - Koolu.com
Defective Cellular Phones The Offer RMA But Then They Add $75 Restock Fee Not Listed Than They Refuse The Returned Package

Miscellaneous

I ordered the openmoko neo freerunner phone from koolu koolu.com on there web site they don't mention how defective the cellular phone hardware is, that they sell. I asked for a refund after delivery and they gave me an RMA to return it and tell me there is a $75 restocking fee even though they don't mention it in there shipping and return policy. Then I return it via UPS Standard to Canada for $18.50 and they refused it, making me lose even more on there faulty and defective, badly designed so called cellular phone.


Company: Koolu - Koolu.com
Country: Canada
Province: Ontario
City: Mississauga
Address: 5935 Airport RoadSuite 400
Phone: 9054811201
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