Electronic Express
Terrible Customer Service
- 05-29-2012
- 523
I tried to buy a TV from the Electronic Express Amazon site. They had a Memorial Day sale on a Samsung TV. After I
placed the order, a few days later they sent me an e-mail stating there was a pricing mistake on the site and the
order has been cancelled. Offering an insignificant amount of credit towards another purchase. To which I respond..
Are you kidding me? How do I know you're going to abide to this price? This is why people are reluctant to buy
things online. Because if this happens at a department store, the store would have to honor their prior price as
seen by the customer on the floor.
Company: Electronic Express
Country: Canada