Compaq Computer Geek Squad Best Buy
Laughed at when seeking repairs

I received a Compaq Evo desktop computer for xmas 2008. After one week, it stopped working at all. The cmos battery supplied with the computer failed. This caused the computer to lose its bios information. I took it to Best Buy on Cambie Street in Vancouver bc. Geek squad is located there for comnputer repairs.

I explained the problem to one of their techs. He laughed at me, told me too bad, and buy another one. He said there is no way to restore bios as it is welded to the motherboard. Then they had the nerve to say they would look at problem, although they can't fix it, but they would gladly charge me to look.

I am a disabled senior on a pension. As I am basically stuck im my room, the computer is my window on the world. I have a bad heart that cannot be repaired. To me this problem is catastophic.

Also, conceivably all the computers made with this battery installed are potential problems.

Phil
Vancouver, British Columbia
Canada

Company: Compaq Computer Geek Squad Best Buy
Country: Canada
Province: British Columbia
City: Vancouver
Address: Best Buy At 7th & Cambie

  <     >