Lens Crafters
Will not give me the exchange I deserve

To whom this may concern,

My finace and I took my step daughter to buy some glasses for her and looked at a few frames for my self.By my surprise they went back while I was away on a business and which ment that thier famous 30 day exchnage was up. Now I go into the store my daughter has hers glasses and now I'm explaining that y finace tried to do a good things but NOW MONTHS later do to the run arounds I find myself with a rather expensive new pair of glasses that has never been worn and only because the colour is not anything that I woudl ever want to wear. I asked for them to exchange the frames because the colour chosen is not something that I woudl ever like to wear per say.

My daghter has now gone back herself because the arm broke off on her frames and they have let her chose a completely new frame. I dont undertsand this and I am not rich. I need my new frames and they were a new perscription as well which I shoudl have started wearing them months ago.

I am not made of money and with the cost and the money spent I believe I should have more offered to me. I am not arguing for pennies hereI should have something that satisfy's me.

I would like to know who will take action for this so that a satisfied customer could keep coming back.

Anik
Orleans, Ontario
Canada

Company: Lens Crafters
Country: Canada
Province: Ontario
City: Ottawa
Address: 1200 St Laurent
Phone: 6137418029

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