The Brick
Oken promises
- 04-15-2009
- 441
It was my first purchse from The Brick and the last.
1st they made me wait for the deiveries for two days and did not show up. Both days i took days off form work and did not receive my calls.
2nd the mastress they sent was defefctive and i requested reslection within 3months of the warrenty. They said they have to send in the tech before they let me reselect. I asked them what if this process take longer and i am over my warranty period, the agent was ike we look at the date eof the complaint so i waited for tech to come. Tech said he will get back to me in 2days but he never called me back. I called brick back they said they are waiting on manfacturer which i did not understand why becuase i was still with in my 3months of reslection.
So i call them after two weeks asking for the updates they tell me I can not do exchange now becuase 3months are over.
First they tell me to wait then they refuse.
Company: The Brick
Country: Canada
Province: Alberta
City: Calgary-Sunridge Store