Fido
Extreme bad service

After bying a phone Samsung Jack at Fido with a contract of 2 years in Jan `09, my phone was not working well, after only a few months. I went to the boot where i got it, they told me to call service dept.

I did, they to me to go at some boots places for an exchange, i went to a few and no one had it...

Call back, to waist my time, because for them it wasnt there problem no more...

But i still had to pay my 2 years contrats if i wanna to cancelled i had to pay back at least 540$ to cancelled.

Now i went to get a phone that i had to buy at 175$ to replace and guess what it still dont work, its says that i have to call service dept. because the PUK is looked. Problems again???

To any of you out there, who are trying to choose a phone company, just dont go with this one, Ive being with them since 2006, first with a pre-paid phone, think they will help me a bit but no. NO HELP

NO CUSTOMER SERVICE!!!

FORGET ABOUT PROMISES...

Company: Fido
Country: Canada
Province: Québec
City: Montreal

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