The Brick
Poor service

Ordered a $2100.00 range with $129.00 extended warranty.

Paid in full.

Five weeks later no range. Call to enquire. They don't have any indication it was even ordered.

Ask them to look for it. They will get back to us.

Another week goes by, no word. Call again.

They had no indication we had asked them to look for it. They will get back to us.

Days go by, call again. They have sent an email It will take a "week... or two before an answer can be expected" They will get back to us.

Go in to speak with manager. They have "options" for us.

We can take the floor model, or we can take our money and leave.

We take our money and leave.

Company: The Brick
Country: Canada
Province: Ontario

  <     >