Sears Canada, KitchenAid Refrigerator
Depriciation on Defective Unit

Electronics and household app.

In 2002 we took deliver of a KitchenAid Refrigerator through Sears, Canada. In the first year Sears came out to repair the freezer at least 6 times and replaced the freezer door once. Under the lemon law we got a replacement KitchenAid product late in that year or 2003. We were advised that the manufaturers defect had been corrrected.

Since 2003 Sears has come out at least 10 times to repair the same defects in the freezer and replaced the freezer door again. As I was in Afghanistan we were unable to move replacement forward until 2 months ago. I was just advised that the unit has depriciapted by 70% so will only get a $650.00 credit.

Our advise is to NOT buy a KitchenAid product (Our KA gas range was defective and unreplaceable and the diswasher was dmaged) and be very careful with Sears as they have only a 10 year decpriciaton rule on refrigerators.


Company: Sears Canada, KitchenAid Refrigerator
Country: Canada
Province: British Columbia
City: Pitt Meadows
  <     >  

RELATED COMPLAINTS

Sears Canada
Refregirato

Kitchenaid
Appliances

KitchenAid & Whirlpool
KitchenAid & Whirlpool warranty - SCAM!

Sears
Missed 2 delivery dates!!

Kitchen Aid
Bad Quality

Sears Service - Kitchen Aid Stove
Service and quality of product

Sears/ Kitchenaid
Ice machine does not work

Sears Canada
Horrible customer service for major appliances

Kenmore
Filter 46-9902 cracked and leaked

Kitchenaid Superba
Self cleaning locks