Telus
Over billing

"What a bunch of swindlers" I lost my phone and asked for my account to be closed, they charged me for 6 extra weeks and when I asked for them to reduce the plan by taking off my add on's, they said they were unable to do this for me neither and that I would have to pay the full amount for 6 weeks. They made no attempt to reduce any of my difficulties. I have another account with Bell, what can I say... they have actual customer service and they are a pleasure to deal with. I'm keeping my service with Bell.

Company: Telus
Country: Canada
Province: Alberta

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