Pro Lube
Poor Service

Cars & Transport

Had my 4x4 truck in for a oil change and 21 point inspection on Nov 27, 2009. 3 weeks later I had a metal grinding noice and my 4x4 failed when I engaged it. I immediately went to my local GM dealer and it was discovered that my front differential was completely dry of oil. This caused the differential to lock up and put enough strain on the transfer case to damage it as well. I immediately went to Pro Lube and informed them of the problem... they didnt care. I spent $2925 to fix my truck and returned to Pro Lube about this. Now the were saying that since I went to the GM dealership first, they were not liable... hiding behind thier policy. also, they have video on file from the day my truck was serviced, they declined to let me view it when I asked. 10 days prior to having my oil changed at Pro Lube, I had a front hub replaced on my truck and everything was OK at that time. I definately plan ti follow up with legal action.


Company: Pro Lube
Country: Canada
Province: Alberta
City: Lacombe
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