Tim hortons
SERVICE OF CUSTOMERS AND EMPLOYEES

I am in this location everyday and I notice the same things happening when one particular supervisor is working. This supervisor walks past the counter clearly seeing me in line. She then goes and stands by the drive thru window and yells for staff to come from the kitchen to clear the line. It would have been a lot faster and I would have been a lot happier if she took the minute to serve me. Honestly I do not think this is the romodel you want for your staff.. This supervisor to me looks very lazy. I stood there thinking why couldnt she serve me when she only walks by to go and do nothing at the drive thru. The management at this location need to train her over and advise her that serving customers should be number one priority. I truly feel sorry for the regular staff that have to deal with this supervisor.

Company: Tim hortons
Country: Canada
Province: Ontario
City: SAULT STE MARIE
Address: FARWELL TERRACE, SECOND LINE

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