Tim Hortons/Kelowna B.C. Hwy 97 Cooper Rd
Rude Bully tactics and abuse of staff by management

I have witnessed the Manager/Mel (Mellissa) verbally threaten and insult staff members repeatadlly. I have witnessed this manager " Mel " lash out and insult her staff. As a daily customer of this store I need to bring to your attention the abuse of power I have witnessed. I have left complaints in the store comment box but have seen things escalate. I have personally witnessed " MEL" insult and verbally torture her staff. Loud comments such as " How can you be so stupid" constant degrading comments, rude outbursts and threats of job loss to several employees. I have sat there with groups of regular customers and all looked at each other with disgust at the cruel treatment Mel subjects her employees to. I do not enjoy or make a habit of complaining as life is too short but as a long time customer of this store I feel it my duty to make someone aware of the problem. No one deserves to be treated this way. Myself and several of my friends no longer go to this store. I will drive out of my way for your quality goods but never be back to this store.

Company: Tim Hortons/Kelowna B.C. Hwy 97 Cooper Rd
Country: Canada
Province: British Columbia
City: Kelowna

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