Tim hortons
Service and Cleanliness

Not very happy with the way this resturant is kept. Garbage all over the place outside, the garbage is all over the ground (which is not put there by the employees but someone needs to clean it up) Also when the garbage cans are overfull its because they haven't bothered to check. Service is extremely slow and unfriendly, and when I have tried to make a recommendation I am either completely ignored with a facial expression of revolt. Or they brush you off by saying nothing. The wait through drivethru is unbelievable, and a lot of times they get the order wrong.

They treat some of there employees shamefully, and make up situations, spy on them during there personal time to make it like they are not part of the team. When I go in as a customer, I don't see team I see disorganization, closed off to the customer, and no personal touch when it comes to serving the public.

Company: Tim hortons
Country: Canada
Province: Ontario
City: Keswick

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