Just Energy
Extending contract without permission

Business & Finance

This company had a signed commitment in 1998 from my ex wife. Since that time they have continued to charge us for their products even though I never re-signed. When I called them they said its an automatic renewal if you don't contact them. How can they do this? Is there a law suit against them on this? On a union gas bill the charge is about 20 cents a cubic metre - they are charging 33 cents. When I questioned them on it Mal - who works there - offered a 18 cent lock in for one year. The contract clearly says its a 5 year program signed by my ex in 1998 who has moved out and is NOT an owner many years ago. As for renewal I never signed anything with them - they just renewed it when I didn't respond to their junk mail. Can anything be done about this?


Company: Just Energy
Country: Canada
Province: Ontario
City: Bracebridge
  <     >  

RELATED COMPLAINTS

Direct Energy
Negative option contract renewal!

Ontario Energy Savings
Tricked into signing an extension to contract, never informed of penalties to withdraw

Direct Energy
Hydro bill

Direct Energy
Vicious bullying

Universal Energy On
Rate Protection Plan

Direct Energy
Automatic Renewal of contract

G3 Telecom
Charging old rate per minute!

Direct Energy
Over Pricing

Just Energy
Still charging after contract is up

Just Energy Hydro
Did not sign up and I am Blind