Telus Cellular
Fraudulent billing

Telecommunications

My contract with telus was over. and 1 month after my contract was done.. they took all the features off and started billing me for calls after 6pm... and they notified me that i should have been aware of that i would lose my evenings and weekends free option once my contract was done. I had no clue that thats how they had worked.. over a hundred dollars, they sent my file to collections.. i did pay the usage charges but left the 100 dollars for evenings and weekend usage for dispute.. NO MANAGER CALLED ME.. NO ONE CALLED AND THEY SENT MY FILE TO COLLECTIONS.. SO UPSET


Company: Telus Cellular
Country: Canada
Province: Ontario
City: Toronto
  <     >  

RELATED COMPLAINTS

Telus
False data charges on cell phone

Telus Mobility
Telus Contract

Telus Communications
Bad customer service and billing!

Telus Internet
Telus

Telus Mobility
Rip off artists

Telus Mobility
Data usage

Telus Mobility
Scam billing!

Cell phones
Contract Cancellation

Abc communications
Unfair GB usage

Telus
Bad Service