Rogers.com
Billing

I had a cold call from a Rogers sales Rep 2 weeks ago, ..about upgrades to my phone and TV/Internet..my first question was "how much more per month for these upgrades?? " I was told about $10 to $15 to my present bill, so I went for it... Well guess what... last bill was $53.20 more then last month when I called they stated they don't know why the sales rep would say such a thing... etc etc...$190 is a little heavy per month for me to pay so I told them to cancel the TV/Internet and keep the phone... they said they wanted a $400 "early" cancellation fee... early?? I've been a friggin customer for 7 years... what is this cancellation fee?? If I were moving do they hit those ppl with the same thing? Anyone else have a problem along these lines and what did you do to remedy it...(besides paying the $400)???

Company: Rogers.com
Country: Canada
Province: Ontario
City: Ottawa

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