Telus
Service

I am VERY displeased with Telus right now. Firstly, I am constantly getting mixed answers from those who work in the stores to those who work at the customer care line etc. Many times I have been told of a promotion etc. only to find out from phoning Telus that that isn't true.

Lately, however, I have been having horrible service with my text messaging. Many of my texts are not being sent, nor am I receiving very many. This is extremely irritating because I pay good money to ensure that this doesn't happen. I almost feel inclined to ask for some form of compensation because I feel like I'm being ripped off. I pay good money for good service, and instead I get a pot of mud.

Company: Telus
Country: Canada

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