CANADIAN TIRE SHAWNESSY CALGARY
POOR ASSEMBLY OF MOUNTAIN BIKES

WELL NOT TOO SURE WHERE TO START ON THIS ONE. I HAD PURCHASED A BICYCLE (SCHWINN) FROM THE SHAWNESSY CANADIAN TIRE, ON JUNE 8TH, 2010 FOR MY WIFE'S BIRTHDAY. SHE LOVED IT AT FIRST SITE, MEANING BIKE WAS A NICE COLOR, HAD A NICE RUGGED LOOK TO THE FRAME, NICE SHIFTERS... ETC... SHE HAD IT OUT FOR A QUICK RIDE TO THE STORE ONE DAY, ONLY TO COME BACK AND SAY THAT THE BIKE DIDNT FEEL RIGHT. PUT IT AWAY AND USED HER OLD ONE INSTEAD. SO NOW A MONTH HAS PAST AND SHE DECIDED TO GIVE THIS BIKE ANOTHER TRY. WHILE TRAVELLING DOWN THE STREET, THE BIKE GOES INTO A REALLY BAD SPEED WOBBLE. NOW SHE HAD TO GET OFF THE BIKE AND WALK THE BIKE BACK TO THE HOUSE. AT THIS POINT CANADAIN TIRE, EXPLAINS TO ME THAT THERE WAS NOTHING THAT THEY COULD DO FOR ME. I TOOK THE BIKE INTO 2 DIFFEFENT PRO BIKE SHOPS AND THEY JUST SHOOK THERE HEAD. ONE FELLA SAID THAT HE WASNT GOING TO LET THIS BIKE LEAVE HIS SHOP WITHOUT BEING PROPERLY ASSEMBLED. SO FREE OF CHARGE HE STARTS TO FIX AND BUILD BIKE TO THE BEST HE COULD... BUT BY THIS TIME AFTER ONLY 2 SHORT RIDES... THE BACK AXLE IS COMPLETELT WARPED, THE GEARS ARE NOT SET RIGHT, THE BRAKE CABLE BROKE.

MY COMPLAINT IS FOR THIS TECH TO BE TESTED ON HIS WORKMANSHIP OR TO HAVE HIS JOB TERMINATED. I WANT SOMETHING TO BE DONE ABOUT THIS ISSUE.

THE TECHS NAME @ CANADIAN TIRE SHAWNESSY .SW. CALGARY, ALBERTA IS ANGUS. I DID CHAT WITH HIM ON THE PHONE AND HE WAS SO RUDE WITH MY WIFE AND MYSELF. STATING THE FACT THAT HE JUST PUTS THE NUTS AND BOLTS ON, AFTER THAT HE SAYS " I DONT REALLY CARE WHAT HAPPENS AFTER THAT, I STILL GET MY PAY CHECK"... NOW WHAT KIND OF ATTITUDE IS THAT. I REALLY THINK THAT THERE IS A BIG ISSUE HERE... SOMEONE, ONE OF THESE DAYS, IS GOING TO GET SERIOUSLY HURT DUE TO THIS GUY'S INCOMPETENCE!

I HOPE THAT SOME ACTIONS WILL BE TAKING ASAP ON THIS MATTER.

Company: CANADIAN TIRE SHAWNESSY CALGARY
Country: Canada
Province: Alberta
City: Calgary

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