Business Tel-line
Bad customer service

From my experience, I suggest anyone out there DO NOT please DO NOT use Bell for your business phone or internet. You will waste your valuable time from doing your business just to understand the high bills, account mess up, poor customer service, unfair contract (fineprint). Here are some example:

1) Bad System: For 1-1/2 year since having Bell service no one can explain clearly how my three accounts works. Account numbers are so difficult to deferentitiate from one to another.

2) Bad Customer Service: Every phone calls to customer service, I would get different answers and most are very rude.

3) The Fineprint-Robbery: Bell have a poilcy that when cancelling internet you will be charge penalty because there is a 1-year automatic contract renewal. They don't need to notify you or get you to sign that 1-year renewal. All of this was because Bell want to swallow all of your initial deposit.

4) Closing Account-Still a Mess: I decided to close all accounts with Bell, it took nearly 2 months Since end of July-2008 and still not completely clear yet. Again calling customer service, every time I gets different answer.

Conclusion: So if you decide to do business with Bell, be aware of the MESS to get in or out with Bell. This company is the worst comparing to Rogers or other companies.

Company: Business Tel-line
Country: Canada
Province: Ontario
City: Toronto

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