Sears
Bad service

Yesterday I bought a 1000 watt surround sound system.

I pluged it in to my computer, turned it up and it was far from 1000 watts. My 10 year old 175 watt stereo was way louder. Today I tried to return it and was told that there was a 20% restocking fee. I was not told that there was a restocking fee when I bought it. I had forgotten to put in the manual when i brought it back so my dad had to go get it, when he was doing that me and my friend wandered around the store bitching about the service. After about 10 - 15 mins of bitching they said if we come back in an hour they would take off the restocking fee so i got the full amount back. So the lesson today is Sears sucks and if you want your money back get a bunch of people to walk around the store and bitch ALOT.

Company: Sears
Country: Canada
Province: British Columbia

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