Kijiji Canada
Do not bother Kijiji Canada for small, low priority issue

I contacted Kijiji Canada for some tech related help. I did all what they were asking & the issue never being even looked at since Dec 25/25 because "... since this isn’t considered a major bug on the website, it likely won’t be treated as a high-priority fix."

I am thinking, when Kijiji Canada would not have something more major & more priority to deal with at ANY given time?

Why "minor issue" will get dragged on for nearly 2 months now if not being ignored totally?

I do not understand this silly logic I was given by Kijiji Canada contrary to the very basic first come, first serve basis...

"Thanks for reaching out to us today. I’m happy to lend a hand and help ensure that you have a positive and successful journey on Kijiji.

Normally you should be able to click the small arrow at the top of the column to sort your inactive ads in the correct order. If that is not working, I would like to see what you are seeing on your screen.

Can you please send me a screenshot of your inactive ads page? That will help me understand the issue and forward it to our technical team if needed.

If there’s anything else you need, feel free to send me a message with your question or concern, and I’ll get right on it. Your experience matters to us, and we’re committed to making it top-notch.

Best regards,
Hassan, Kijiji Community Support " Dec 25/25

"my old laptop cannot screenshot

i copy & paste the following page: " Dec 25/25

"NO SOLUTION OR YOU FORGOT ALL ABOUT MY ISSUE! " Jan 7/26

"Thanks for reaching out to us today. I’m happy to lend a hand and help ensure that you have a positive and successful journey on Kijiji.

I haven’t forgotten about your issue. I forwarded it to our technical support team, but since this isn’t considered a major bug on the website, it likely won’t be treated as a high-priority fix. We do appreciate your patience while they review it. If anything changes, I’ll let you know.

If there’s anything else you need, feel free to send me a message with your question or concern, and I’ll get right on it. Your experience matters to us, and we’re committed to making it top-notch.

Best regards,
Hassan, Kijiji Community Support" Jan 7/26

Company: Kijiji Canada
Country: Canada

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