SafeWay
Employee rudness

I would like to address my rather unpleasant experience today that happened at my regular store location at the address:

Royal City Centre Safeway

610 6th St, New Westminster, V3L 3C2

As it's October 31, Halloween, I was at the cash register with the clerk with the name badge Kelly. I commented that she looked a bit tired and she said rather unfriendly - Oh, drop it!

Feeling a bit uncomfortable but wanting to lighten up the situation, I asked about her Halloween painted face - Are you a cat?

The clerk replied even in a more unpleasant way: - Well, what do YOU think?

I was a bit taken aback by her tone, which was on the edge of being... rude... but still tried to keep it light, so I smiled and said: - I don't know. Raccoon perhaps or a fox?

At this point, the cashier became really unpleasant and said: Change your glasses. What, you have vision impairament or something?

I was rather surpised by such a lack of professionalism from the Safeway employee as I've been shoping at this address for years. I wonder if Kelly, the cashier (Cash Reg 005, Employee 9178) was under some substance influence as she did look rather tired as this is the first time such incident happened!

Company: SafeWay
Country: Canada
Province: British Columbia
City: New Westminster

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