Costume Hut
Shipping charge is a gouge job: The new e-commerce scourge. Ripoff

CostumeHut.com appears to be a company that is satisfied with having just one transaction with their customer; ripping them off; moving on to the next.

I placed an order with them on Jun 15, 2005 and got an online receipt for USD$ 29.98. On June 17 I got an email receipt for $44.14. I immediately replied saying:

"I believe there has been a mistake in this order. The receipt I got when I placed the order showed the charge to be $29.98, not $44.14.

I do NOT authorize you to make a charge on my Visa account until we have an agreement on the purchase price, which is, as I said, $29.98."

On the 20th I sent an email noting that my account had been debited inspite of my request to cancel.

They sent back an email on the 21st saying:
"Thank you for letting us know, your order has been cancelled and your account will be credited. it will show up on your credit card statement in 2 to 5 days."

That is the last response I ever received from them. I sent emails asking why my account hadn't been credited and then a follow up.

They are scum.

Company: Costume Hut
Country: Canada
Province: Quebec
City: St Lambert
Address: CP. 67082
Phone: 4506768989

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