THE NEW ROCHESTER FURNITURE COMPANY LIMITED
Bad customer service, rude owner refused to refund me for something i didn't receive

Ordered sofa & chairs July 28-2008. Finally delivered on Nov. 21 Armchair covers were missing. Called them right away. Told me they would look into it. Today, Nov. 26, still hadn't heard. Went to the store. Owner Steve would not refund the money for the arm covers. I had to call American Express. They agreed with me & refunded the money. Steve the owner does not care about customers at all!

Unhappy
toronto, Ontario
Canada

Company: THE NEW ROCHESTER FURNITURE COMPANY LIMITED
Country: Canada
Province: Ontario
City: MISSISSAUGA
Address: 1995 DUNDAS ST. EAST
Phone: 9056243880

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