Sears
Eliptical received not what ordered and paid for originally

I ordered a Schwinn Eliptical in the beginning of January worth $1500 at 1/2 price, so $850, incl. taxes. They called today and said it was ready for pick up. I went to get it, they put it in my trunk and I came home. My husband was going to take it out of the car, when i noticed it was the wrong item. I called them on my way back to the store. They told me that they substituted it for another brand because what I ordered they couldn't get. They gave me a Natulis worth $999 and now selling for $749. Do the math. Anyway, the store manager was a PRICK. His english was poor and he was an arrogant, little chinese man, that could only say that I should go on google to see that this one is better. After the millionth time, saying that's not the point, that they should have told me that i wasn't gettin what I ordered at receiving. It was totally unethical of them to throw some piece of shit in my trunk instead of giving me what I ordered. His two little retard sales ladies came out and ignored the whole thing, saying it wasn't their fault that it was the manufacturers. Who really cares, I gave them $850 didn't I? Sears gladly took my money didn't they?? So now I'm left with a poor quality product... yes mr. Fuckhead, I googled it... and yes... it's a piece of SHIT, like I said. At the end of the day... I will NEVER BUY ANYTHING FROM SEARS. Pay an extra $20 and buy your products elsewhere.

In the line, there was another customer who had the same problem. He was sent his a week ago, so they store DID know that there was a problem, but instead of taking their thumbs out of their asses, they keep putting the product demo on the floor and in the flyers to con more consumers. Be aware, SEARS SUCKS SHIT, it shows on the Sales Managers breath!

Company: Sears
Country: Canada
Province: Ontario

  <     >