UPS
Poor delivery / poor service

I was expecting a parcel from the states and my suitor paid for extra haste. Monday, tuesday passed I had no idea they had even came to my door, wed came around and I saw a marker saying they had come and they left a message stating they would come again at 5 pm... they failed to show up at 5 pm wed but it stated they would try again Thursday between 2 and 5 pm so I booked half a day off work to make it home on time. I arrived home at 12:30 pm and saw a marker hanging there again... 10:45 AM they came, nowhere near the 2 to 5 pm time they checkmarked so I called UPS and asked " hey what gives? " they gave me the usual " we're very sorry etc etc etc" and said they would contact the driver and see if he could come around again since the mistake was theirs... it is now Friday and I'm still waiting for him from Thursday lol. So Friday rolls around I call UPS and ask where the hell the damned parcel is, they say the driver hasn't made it around my area yet although he should be close, like lightning I booked it out of work and sped home... in 15 minutes I missed him and found yet another marker hanging on my door... it was blank this time. Safe to say I called them back again and laced into some poor tele-operator for UPS.

Company: UPS
Country: Canada
Province: Ontario
City: Scarborough

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