UPS
Terrible Delivery Service/Customer Service

CSI
10-20-2008
145

Friday, October 17, 2008 - "1st Attempt Delivery Notice" pasted on front door of business.

Boxes marked with an X: Next Delivery Attempt Monday, October 20, 2008 Time of Next Delivery Attempt, 2 - 5 pm.

I sat and waited for the "2nd Delivery Attempt" from 9am - 5:30 pm on Monday, October 20, 2008. NO DRIVER ATTEMPTED A DELIVERY.

Called UPS Customer Service and spoke to CSR with regards to why this package was NOT delivered, as was stated on notice. I was told that they could not find the package now and that it was never on any delivery truck on Monday, October 20th, 2008.

I was told that a supervisor will telephone me in the morning with updated information on this "missing in UPS limbo" shipment.

This is not my first bad experience with UPS. The last time a supplier used UPS to deliver a shipment, it took exactly "ONE MONTH" to the day to receive a parcel from California to Manitoba, Canada.

UPS should re-think their advertising campaign to possibly state,

"WHAT CAN BROWN NOT DO FOR YOU".