Canaca
Repeated charges for cancelled service

Today I received a invoice for the second year in a row for the hosting of an election website that I had in 2006. After having my credit card automatically charged $119.60 last year, I was informed that I had not given them the required written notification that the "small print" required. Despite issuing the prerequisite written request and receiving an acknowledgment and confirmation tracking number, I am have again received another invoice for this service. This is in addition to their charging US dollars by a Canadian company for Canadian hosting, the use of exorbitant exchange rates (20%) while the Canadian dollar is at near par and their insulating themselves from phone calls by using voice messaging and referral to using email despite listing a 1-800 number on their website. My advise to potential customers; stay clear and cancel your credit card if they get your number.

Company: Canaca
Country: Canada
Province: Ontario
Site: www.canaca.com

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