Telus/Easy PC plan
False advertising and overcharging

The Internet connection plan that the company advertises comes with the laptop (provided that the customer signs the 3 year plan). The laptop that they advertise is Dell Inspiron 1525. They advertise it as valued at $689 CAD. However upon checking the Dell.ca website one will find that the Laptop is actually valued at $499 CAD. I found the $190 dollar discrepancy rather large and called the company to find out why they advertise a false value. The customer service representative had no answers for me other than " I have no idea".

Here are the links to the dell website:

https://www1.ca.dell.com/content/products/productdetails.aspx/inspnnb_1525? c=ca&cs=cadhs1&l=en&s=dhs

And the Telus website link:

https://promo.telus.com/tm/08/q1/high_speed/easypc/index.html? ILC-cs070418HSE&link=easyPC_redirect

As You can see the specs for laptop on telus website are the same as the cheapest laptop on Dell web site.

This is obviously a scam. Which is one of the more famous traits of Telus. Even more so than the quality of their service.

Regards.

Sergey Agapov.

Company: Telus/Easy PC plan
Country: Canada

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