Exist Hosting - Interweb Media
Services are down and no resolution. Cannot contact company for refund or resolution

Dealing with these scam artists is about as enjoyable as Intestinal Flue.

I'm writing this now as all my websites are down and have been for the last few days... that's right I said DAYS!!! I have opened 3 CRITICAL (highest priority) tickets that have remained in OPEN state and untouched in 4 days.

I provide technical support to a number of customers and I use Exist Hosting to store temporary files as automated scripts ran. Now the scripts are failing (because the sites are down) and I have customers escalating problems. And there's nothing I can do to help them. I can't even contact anyone at Exist Hosting.

I've now lost over $5, 000 in a week but that's not the worst. The worst is that it's affecting my credibility and that's worth a lot more then $5000.
I can't even get access to my files anymore. I have a new hosting provider and can't get it running because exist hosting has all my files on there useless servers.

Emails go unanswered, phone calls go unanswered, trouble tickets go un-actioned, problems remain unresolved.

I would be interesting in a Class Action Suit against these scam artists.

DISGUSTING!!!

Steve
Ottawa, Ontario
Canada

Company: Exist Hosting - Interweb Media
Country: Canada
Province: Quebec
City: Montreal
Site: www.existhosting.com

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