Futurecomusa
Scam alert Ontario, canada
- 07-27-2006
- 202
I was contacted by phone and was offered a computer for 299.00 dollars. I declined initially because I told the representative I did not want the desk top computer I am interested in only a laptop. the representative assured me that he can make sure I received a laptop. I was asked to give my banking information to continue with the process then I would be transferred to final stage confirmation.
After I gave the information I was transferred to another representative where he read over the details and quoted that we would receive our desktop in 21 days. when in I advised the rep I did not want a desktop I wanted a lap top he informed me that they do not carry laptops/ I requested a supervisor and once she came on the line she claimed to have canceled my order, within 1 week I was charged twice of 299.00. I have been trying to get refunded for over 9 months now. the customer service department is rude and very unprofessional. if the converation lasty longer than 10 minutes of dispute, the representatives will end the conversation.
Company: Futurecomusa
Country: Canada
Province: Nationwide
Phone: 8669528885