Gym
Fitness One=stress&rip-off

I joined Fitness One's downtown, Toronto location. After couple of months they close down the location. Therefore, I decided to call the complaint number and ask them to cancel my membership. I had to call so many times and leave several messages before I got hold of a staff on the phone. The staff told me she will give me free memebership for 6 months. However, since I couldn't able to continously access the gym due to the distance again I wanted to cancel my membership. Ever since I been calling and leaving messages. They are not even contacting me. Now I even move to another country and making international calls. However, I couldn't able to get hold of them. Still leaving messages for them and mentioned I no longer live in the country. They are continously getting money from pre-authorized payment. Mostly, taking twice a month and then sometimes refunding it back. It is driving me crazy. They owe me several hundrad dollars. What can I do? Please give me some advice. I am unemployed at the moment so it is hard to diggest.

Company: Gym
Country: Canada
Province: Ontario
City: Toronto

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