MacDonalds-halifax
Customer Service

I have been a long term customer of MacDonalds and wondering why it costs me extra to get mac sauce on my burger but if I get just ketchup it costs me nothing!?! Some places charge 25 cents for a shot of mac sauce and then I was told they can't put it on a single burger anymore, but they have the time to put it in a cup for me. I don't understand the concept of time management on that one. You would think it would be easier to put it on the burger than put it in a cup. also lately I have noticed the customer service in this area sucks. When you go you end up with a teenage immature worker who has a bunch of friends hanging around and they mess up the order or they don't even care that you are there they continue to talk to their friends while I am giving my order. also the salt content has been a bit much lately. I have had to throw out numerous orders of fries and have complained to management at these places and it ALL remains the same. I find it extremely disturbing that MacDonalds would get a customer service award, it should be taken away immediately!!!

Company: MacDonalds-halifax
Country: Canada
Province: Nova Scotia
City: Halifax-Dartmouth

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