Sears Kenmore
Terrible service

Vacuum taken in for repair aug.21st in edmonton . stated would be back in 2 weeks... called 1 800 # on sept14th and vacuum had not bee even looked at for service! called every day to see what the problem was (a 35-40 min wait) and agents would say they will lok into it and NEVER returned call including the supervisor!!! finally Sept. 23rd vacuum checked and told they don, t have the part and have to contact manufacturer..but unable to say where or who the manufacturer was and what they are prepared to do!!! except I was told again to wait... POOR CUSTOMER SERVICE DONOT BUY SEARS PRODUCTS THAT REQUIRE SERVICE!!! ~

Company: Sears Kenmore
Country: Canada
Province: Alberta
City: St. Albert

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