TMG
Illegal Text Charge

Dear Sir,

There was a quiz question on my computer and i just replied. Then there were nine more questions. I replied too. Then they ask me do you want your score then let us your cell phone. I gave my cell phone number and they sent me my score to ten questions. That all so far. But later after two days i am receiving text questions on my cell phone that i keep on deleting as i can not spend time. I tried to stop it but i failed to do so. now on November 14, 2009, I received my cell phone that contain Text MSg-Short Code Program charging me $2.00 for each text that I never subscribed. I talk to Bell Customer Service they said they can not do anything. It will keep on charging you unless you talk to the company directly that I didn't know. I requested Customer Service to give me name and contact of the company so that I can talk to them, the Agent deliberately avoided to give details of charging company. On my repeated request, then he gave me information that they are paying to Impact Mobile and find their contact from website. I contacted the Impact mobile and asked the same question they replied that they never charged you but there is another company known as TMG and advised me to talk to them. Agent gave me their contact No. When I contacted them, the agent said he can only help you that you will not receive these text in future but i am not authorized to refund for illegal charge. She gave me email address. I also sent email message for refund for Oct and charge back for November too.

In the nutshell, there is three company collusion to cheat the cell phone users. In my case my Bell company, Impact Mobile and TMG (Text Massage Challenge, info@textchallenge.com). Illegally charges innocent consumers of cell phone. They should be booked as per law of the land.

Company: TMG
Country: Canada
Province: Alberta
City: Edmonton

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