Universal Power
Cancellation charge to cancel contract

A guy came to the house to offer a good deal for hydro .he made my wife believe that he was with hydro which was incorrect. At the time we asked if we moved or rented an apartment that we could cancel the contract. he said yes no problem. we were so wrong. In April we sold our house and informed them that house would change hands in may 9. They said that no problem cancelling contract just fax sale of house, morguage paid, agreement to rent, and all other information done...$$$$$$$$$$$$$$$$$$ big f...

We got notification that they Did not receive it, we gave them verification of faxed infocost 10.00 to sent. Couple of weeks later we got a call if we did not send documents again we would go to collection roughly 1400.00 with penalty and cancellation. so like good people we resent info again $10.00 PLEASE . GOT A CALL AGAIN RESENT INFO. CALLED SEVERAL TIMES HARRASSING MY WIFE AND MAKING ME MAD.. QWE STATED WE SENT INFO TWICE AND THEN THEY STOPPED FOR A month then IT STARTED RIGHT BACK TO COLLECTION. AGAIN WE TOLD THEM WE SENT ALL INFO THAT THEY REQUIRED.

WE GOT A CALL THAT WE HAD TP PAY A PENALTY TO CANCEL CONTRACT AS WE DID NOT INFORM THEM IN TIME. we are good people who pay our bills and have never been in collection.this has been a bitterpill to swallow as this is BULLSHIT $$$$$$$$$$$$$$ we finally paid them to get rid of them. IF THEY TRY AGAIN IT WILL BE HARASSMENT...

Company: Universal Power
Country: Canada
Province: Ontario
City: Madoc

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