Toshiba Notebook
LCD screen is damaged

My notebook's screen became damaged (it looks like a scratch on the screen which widens out and covers some of the message). I have never dropped the computer and a technician told me I could have damaged the screen by lifting up the computer top too roughly. I have no recollection of ever doing that. It will cost $400-$500 to repair. Is the technician's explanation plausible? The notebook is two years old and is only used intermittently. Please advise.

Company: Toshiba Notebook
Country: Canada
Province: Ontario
City: Ottawa

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