Sears
Efused refund on masectomy bras and pads

I as a cancer patient faceing a masacatomy ordered 2 bras and 2 pads . by the time i could try it on dissovered that they were way to big for me loseing 50 pounds ' i tried returning them for refund but was informed that therwas anew policy if not in original package i could not get a refund, i have always returned things be fore. i was un aware of this new poiicy, im all for policy had i known. i can not afford to reorder without my refund. i concider my self a very good customer of sears . i am so verry upset over this, i left my parcel at the store and i have nothing for 148.00 . i went to the store twice no luck. i e-mailed head office customer service.ca they gave me a number to call in canada, thinking it would be looked after. still no luck. this has been going on since march its now june. what can you do for me? thank-you april backman

Company: Sears
Country: Canada
Province: Nova Scotia
City: Liverpool

  <     >