Union Auto Parts
Junk unusable driver seat

I went to this company to replace my driver seat of my car, as its fabric is worn out. The Union Auto Parts claims on their advertising and business cards that they sell “guaranteed auto parts.” The salesperson said that the ordered seat comes from a car that has an accident and the seat is in a very good condition, guaranteed. But the seat that I’ve received was in a much worse condition than the original one: badly stitched, with holes and worn out fabric, dirty and stained. The salesperson proposed to correct “this misunderstanding” and pay for the repair of the seat fabric. I took the seat to an expert who confirmed that that seat is unusable and the fabric cannot be repaired, but he can repair my original seat for $225. So I brought the seat back explaining that the part that I paid for is unusable and should not be sold at all, nevermind as “guaranteed”. The salesperson refused to pay for the repair or refund.

It looks like I am scammed and that there is traffic of unusable junk parts that we are not aware of. What I would like is to get my money back, based on the fact that the company did not provide the advertised “guaranteed auto parts”, but mostly junk.

Company: Union Auto Parts
Country: Canada
Province: Ontario
City: Nepean

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