The Wheel Connection
Poor service

I ordered a wheel in November of 2008. I recieved the invoice by email the next day. The information about the wheel was incorrect on the invoice. I called and had it fixed so they would ship the correct wheel. It's now May 22 2009 andI have no wheel and no refund.

They have admitted that the wheel was never shipped as there was no stock available. It has been an extremley large hassle trying to get my money back from this outfit. 578.00 charged for a wheel that they had no stock on and never shipped. The only thing that was quick and correct in dealing with this company is the lightning speed at which they chared my credit card. I have probably spent 4 hours on the telephone with these people. I've almost got my money back listining to pathetic excuses and laughing at the complete incompetence displayed by their staff.

Company: The Wheel Connection
Country: Canada

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