Sears Travel
Missing information

Cars & Transport

I bought my tickets to Jamaica for my boyfriend and I for one week. For one, our travel agent told ous that we didnt need a passport to go into Jamaica, but as I looked into our Resort website, it clearly stated that we needed our passport to check into the hotel. Also we had looked on February 1st with him on the air canada website about checked bags and the quantity we could have. It had said 2 checked bags. I just looked today and now it says that we are only aloud 1 checked bag and that it was implemented in November but yet we seen it in February and our travel agent said that there was nothing he could do about it.


Company: Sears Travel
Country: Canada
Province: Ontario
City: Ottawa
  <     >  

RELATED COMPLAINTS

Sears Travel
Hidden costs

West Jet/Sears Travel
Passport problems

Free checked baggage
Incorrect info by Emirates agents

Sears Travel Canada
I've just been ripped off for $1, 200.00

MARLIN TRAVEL
Horrible service

Sunwing Vacations
Bad Service, Misrepresentations

Expedia.ca
Hotel was in bankruptcy when I booked

Tim hortons
Oll up the rim

Canadian Passport
Loss of old passport

Sears travel
Consumer Report