Pizza Hut
POOR CUSTOMER SERVICE

On Friday, January 9th, 2009 at approximately 10:30 p.m. I tried to place an order with Pizza Hut through the phone.

I was asked by the call centre, can I help you. My response was yes, I want to know about the 3 pizza deal. The representative then told me she did not know about the deal. She proceded to ask me for my phone number, address, name etc. I explained to her that I wanted to ask her about the deal and I did not want to go through all the questions prior to me making a decision about placing an order.

She then put me through to a manager "Angela" who also did not about the special. This special was on the internet under Pizza Hut. She was very rude and she told me to hold on, this lasted approximately 15 minutes. She never came back she disconected me on the phone.

I called back again and spoke with a manager "Syed" who then after a while took my order, he was also not very nice.

This kind of service is unacceptable, very poor customer service skills.

I would like to be compensated for this.

My email address is Jordjan2007@hotmail.com.

Company: Pizza Hut
Country: Canada
Province: Ontario
City: Toronto

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