Real Canadian Superstore
Terrible customer service

Twice I have had to deal with a so called manager in this store by the name of Andrea and have had appalling service and attitude from her on both occassions with the latest one being today. We were purchasing an item that had a sign attached to it clearing stating that the cashier would take 50% off the total at the till, when the item scanned at the full price we questioned her on it and she called for this Andrea who then proceeded to tell us that it didn't matter what the sign said they were not going to give the reduced price. I asked her why they don't honor posted signage and she turned and walked away from us without giving an answer. This was the second dealing we have had with her and have had the same result both times, when she is faced with having to give an intelligent answer and make a customer happy she turns and runs. Why this store feels that she is helping to keep customers is beyond me. The Duncan store has just lost a customer who spends over $500. a month.

Company: Real Canadian Superstore
Country: Canada
Province: British Columbia
City: Duncan

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