Ultra Lean Green Tea
Erroneous charges

On August 28th I placed a trail order for a sample of tea; my understanding was I could cancel if I didn't like it or they would continue to charge my account. I have not received any product and was shocked to see the $6.95 plus another charge for $37.50 for Power Tea which I clearly did not order. When I called to complain I was told the problem was with Customs and that a second order would also be on its way and charged. I managed to get a supervisor to agree to reversing all charges but we will see. Meanwhile this company has to be stopped. It was only after I was referred to a supervisor that I was able to get agreement for a refund and I don't think everyone who has a problem would push so hard.

Company: Ultra Lean Green Tea
Country: Canada
Province: British Columbia
City: Gibsons

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