Ultra Lean Green Tea
Billing

I ordered the free trial.. then in 10 min I decided I was being dumb so I called to cancel... They said I had to wait a hour.. So I called in a hour cancelled and got the cancellation code and informed I do not have to worry about any charges or informing my credit card company... They did say I would be charged 5$ for shipping and handling, I disputed and said no as I dont want anything shipped and order is cancelled. So they said ok.. They were very nice about it..

That night I get a call confirming my order.. I am like no I cancelled it and he was like oh yea ok..

Next thing I know I recive a package from them.. I shipped it back unopen. I also see they charged me for the product and shipping 2 days after I had cancelled.. I have made a complaint with the BBB and also have it disputed with my credit card provider.. As the Green tea company promised to reimburse the charges with in 5 days as I had called them .. they still 30 days later have not done that..And I now have to go through my credit card company.. The seem to hear this story alot with this company.. Do not purchase anything like this..

Company: Ultra Lean Green Tea
Country: Canada

  <     >