JP motor Burlington
Quality qnd sevice

I bought 2008 Audi A4 from JP motor on Aug 5, 2011, we live in west brantford,

far away from JP motor.

I already had 8 times travels to JP motor for various problems within a month

then on Sep 4, 2011 --the car couldn't start at all, had to use booster to start

every time. The car stayed in JP motor from Sep7 to Sep 12,

finally I was notify to pick up the car. Service tech said

the problem was caused by radio and fixed. But I noticed the Rust

Protection Module (installed by JP motor, addtional fee charged)

indicator not on as it should be.

The service tech told me that they disconnected it for charging battery

and forget to connect it back. Fortunately I noticed it. I don't know

if anythings else they forgot to connect back because I don't know about

car techinicals.

but later we found the car had trouble starting up in the early morning

when cold outside. da-da-da-da-da-da... then start up . and lost music

screen.

After two trips to JP motor. A manager called Jeff finally met me on

Sep 19, 2011 .I requested to exchange to other better car. I'll pay

the difference. The request was refused and he insisted that the

car has no problem I was asked to go to Audi dealer. I went to Audi

Hamilton the same day Sep19, 2011 and made appointment on sep 26, 2011

Before Sep 26 appointment with Audi. oil level low warning light came

on on Sep 22

The examination on Sep26 from Audi is battery problem and replaced.

and Audi also refilled oil for me.

I had to pay a few hundred dollars for the repair.

JP motor promised on the sale invoice for one month or 1500km warranty. they did

not fix the car problem and even disconnected something. Finally I was pushed

to Audi dealer

After the problem fixed in Audi dealer, I started to contact JP motor

I called to managers, nobody answered

I emailed to managers, no reply

I faxed to managers, no reply

To prove what said are true, you can email me to get scanned repair records

ryanca.ma@yahoo.com

Phone:519-209-8301

Company: JP motor Burlington
Country: Canada
Province: Ontario
City: Burlington

  <     >