Great Cars And Trucks, Vehicles For Sale
Overbilled my credit card and will not provide a refund

I had placed an ad with Great Cars and Trucks on May 11, 2005 (ad # 17894 for a 2000 Cavalier). I had tried twice to place it online but there was no confirmation that it had gone through. So I called the number listed (1-866-672-2305) and someone from their order department said the online form "doesn't work" and that the ad had not been placed. He placed the ad manually and billed my Visa.

But according to TD bank, I have been billed three (3) times for one ad. I have a .jpg screenshot of my Visa statement as of May 11. The three debits to my account are for $99.95, $107.00 and $107.00, all on May 11.

I have only purchased one (1) ad from this company. I am asking that they credit my account for $206.95 (for two double-billings of $99.95 and &107.00) leaving the third billing of $107.00 which is due payment for the one ad that I have placed.

I have sent several emails to all addresses that I could find for the company (listed below):

admin@greatcarsandtrucks.com
info@greatcarsandtrucks.com
sales@vehiclesforsale.ca

but received no response. I also tried to call them at several phone numbers listed online, which were all disconnected. This is the only valid number that I could find:

1-866-672-2305

which I've called maybe 10 times overe a period of three weeks. Once I got through to a woman, who told me that "a supervisor would call me back" but never did. All other times I received a "mailbox full" message.

Adam
London, Ontario
Canada

Company: Great Cars And Trucks, Vehicles For Sale
Country: Canada
Province: Alberta
City: Calgary
Address: 3515-32 Street NE
Phone: 866672

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